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FAMILY FAQ

FREQUENTLY ASKED QUESTIONS

WE'RE HERE TO HELP. 

Here are some answers to typical questions prospective camper families often ask. For more information about any of these topics, or for other questions, please give us a call or send Jess an email. We'll be happy to help you.  

Click to visit a particular set of topics or scroll down to see them all! 

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HEALTH, SAFETY & NUTRITION

Is there a nurse at Hawkeye?


Yes; and she is AMAZING! DeAnn has been with us over a decade. She is an RN (a Registered Nurse) and is licensed in both Massachusetts, where she lives during the year and works as a school nurse, and in New Hampshire. DeAnn is a member of our leadership team and also heads up our Health Management Team. She lives on camp all summer.




What if my child takes medication?


That's not a problem at all, and they won't be the only one. DeAnn, our nurse, is in charge of storage and distribution of all medications. Campers and staff must check in any and all medications with her upon arrival. Medication is all stored locked in the Health Center. No medication of any type is allowed in the camper cabins. All medications must be in the original containers. Parents are asked to be sure that all needed medications for the duration of a camper’s stay is available upon arrival and that any deviations from printed instructions on the container are given in writing and signed by a physician. Medications are distributed regularly at meals and before bed, and other regimens can be managed as needed.




How far are the nearest emergency services and hospital?


In addition to our live-in, full-time Registered Nurse, we work with a local family practice 15 minutes down the road. Specialists (as needed) and the hospital are within 30 minutes of camp and the local fire, police, and ambulance services are just minutes away. We communicate with the local fire, police and ambulance to let them know when we will have participants on camp and to do a pre-season check-in on our emergency preparedness procedures.




What about allergies?


Allergies are part of our regularly managed health regimen for campers and staff. Those with prescription medications are required to bring them to camp. Over the counter remedies for infrequent use are stocked in the Health Center. Participants with anaphylactic allergies are required to bring un-expired epi-pens with them to camp. Our dining hall, meals, and snacks are all nut free and food is not allowed in the cabins. There are bees and other stinging insects around camp, of course, and counselors are kept informed of all camper needs and any safety plans in place.




How is Camp Hawkeye licensed?


Camp Hawkeye is licensed through the New Hampshire Department of Health and Human Services (DHHS). With one of the most comprehensive and intentional set of statewide standards and guidelines for camps in all of New England, NH rules support safe programs. New Hampshire oversight for camps includes all areas of the program and community including hiring and background checks, food safety, staff training, and site safety guidelines. Our Director, Garrett, sits on the Board of Directors for NHCDA (New Hampshire Camp Directors' Association), a professional organization which works directly with the state agencies, including DHHS, to ensure that camps run safely.




What if my child is a vegetarian (or has other food preferences)?


Great! For every meal, our chef provides versions of, or alternatives to, the main meal. That might look like spaghetti and falafel balls instead of spaghetti and meatballs, for example. There will be a place on the pre-camp health forms to indicate your child's preference. For most alternatives, like lactose-free, vegetarian, etc., there are multiple staff and/or campers per session with those needs and so our kitchen is pretty well stocked. If your camper is vegan, we can certainly make that work, though we may need some help stocking specific alternatives that your child prefers. We’ll work together to make them comfortable and happy. Please note that we do not have a kosher kitchen/are not able to offer kosher options. Helpful Links: Meals




What if my child is a particular ("picky") eater?


What child isn’t to some extent? Our menu is simple, clear, and intended to meet both the dietary needs and taste preferences of our campers. In addition to the meal, there is always an alternative option. If that isn’t a good fit, our staff will work hard for that child to make sure they have a full belly. No one goes hungry at camp - we promise. Helpful Links: Meals





 

COVID-19 INFORMATION

Is Hawkeye open for Summer 2021?


YES. We will have camp in summer 2021. Currently, we plan on a full slate of camper, CiT, and JC sessions. Hawkeye leadership has been working on planning and creating necessary accommodations for a safe and fun summer in a world where COVID-19 remains a worry. With the help and buy-in of staff, families and campers we can run our program safely.




What is camp doing to prepare for the 2021 session?


Our leadership team is currently working on our reopening plan. COVID-19 guidelines as provided by the CDC, State of NH, and American Camp Association are informing modifications throughout both physical campus and program. Some information we can share with you currently is:

  • Modification of cabin group limits – cabins will be limited to eight (8) campers and two (2) staff
  • Opening of two (2) additional cabins in each cabin area
  • Maximizing ventilation in cabins
  • Modification of two-week session offerings limited to Sessions I & III in order to limit transitions in and out of the “camp bubble”
  • Adapting our dining hall and food service processes
  • Adaptation of Health Center check-in and clinic processes, as well as, addition of daily temperature and symptom check of every community member
  • Reorganization and upgrade of the physical space of the Health Center and designation of two additional buildings to be used as isolation areas
  • Modifying our drop-off and pick-up procedures
  • Redesigning camp/group gatherings
  • Restructuring programming
There are multiple sources of information, guidance, regulation and COVID data that are informing our process. These include, but are not limited to:




What is the cancellation policy for the 2021 season?


Our CANCELLATION POLICY has been updated to reflect current realities.

  • All cancellations must be in writing and submitted to jess@camphawkeye.com. If you feel unable to attend camp we ask that you observe the dates listed below as part of your decision-making process.
  • Before January 1st, 100% of tuition is refundable, including non-refundable deposit.
  • After January 1st, deposit is non-refundable.
  • After April 1st, 50% of tuition is non-refundable.
  • After June 1st 100% of tuition is non-refundable
  • If Hawkeye does not run in summer 2021 options for allocation or refunds of tuition paid will be the same as in 2020. Families may:
    • Choose to gift tuition paid to Camp Hawkeye
    • Choose to transfer tuition paid to a camp session in 2022
    • Choose to refund tuition paid




Did Camp Hawkeye issue refunds for summer 2020?


Yes. We offered the options listed previously and accepted generous gifts to help with ongoing operations from some families, rolled over camper tuition for other families, and refunded partial or full tuition paid for remaining families.




How can I help?


Thank you for asking about how you can support the Hawkeye community. We acknowledge that our return in 2021 will require us to adapt. This means additional program costs & materials as well as physical infrastructure work on campus. If you would like to support our efforts through a gift, please send a check directly to our Winter Office. Thank you so much!




What will happen to participants who missed their CiT and/or JC session in 2020?


We are committed to providing opportunities (for all those participants that missed out on their program last summer) in that same program in 2021. For example, those that would have been CiT’s in 2020 will be able to do so in 2021. Some of those participants could then move on through the JC experience in the second half of 2021, keeping them on track for Staff Eligibility in 2022. Others will be able to return for their JC experience in 2022, with staff eligibility in 2023.

Helpful Links:

CiTs & JCs page




What will camp look like in 2021?


Camp will look both different and the same in 2021. We are planning our program based on requirements and guidelines which will likely continue to evolve and change as the COVID situation evolves and changes. As regulatory and public health information changes, so will our program, personnel and site accommodations.

With limited group sizes and additional cabins utilized, the program will run with as many as ten (10) cabin groups up from six (6) in 2019 (the camp did not operate in 2020). Cabins will be treated as independent cohorts for the first two weeks of both the first and second half of the summer. Additionally:

  • Staff Training will be expanded to a full 14 days to accommodate on site quarantine in advance of camper and CiT arrival
  • When not in cabin cohorts or when social distance is not possible everyone in camp will be wearing masks
  • Socially distanced cohort dining
  • Adjustments to All-Camp special activities
  • Adjustments to regular program activities
  • Limited off-site trip offerings
  • Adjusted arrival and departure procedures including 1 adult/1 camper limit
We will continue to update information as we have it and if you or your camper have any questions about specific things and how they may look different this summer, please reach out to Jess directly and we will share what we know at that time. We appreciate everyone's understanding and flexibility surrounding these necessary adjustments.





 

COMMUNICATION

How does mail work at camp?


Campers receive and can send mail every weekday and Saturdays too. Letters, postcards, and care packages are great (no food or electronics please). Some families send their first mail in advance of bringing their child to camp so that on the first day a letter will be waiting for them. Everyone on camp is required to send a letter home on Wednesday. The local post office is not a major hub so please understand that everything will move a little slower than you might expect.




Can I talk to my child on the phone?


Yes please! Talking to your child on the phone is great; you get to hear about their friends, new things their learning, and the adventures too. There are also designated daily times for phone calls which are scheduled through the website in advance. We would be happy to set up a time for you to speak with your child - we do ask that you please wait until Wednesday of their first week to alleviate possible homesickness.




Can my child bring their cell phone?


Your child should not bring their cell phone or ANY electronics to camp. If a camper accidentally brings a cell phone or other electronic device to camp it will be kept safely in the main office until departure day. Campers that use camp transportation or fly in to a nearby airport are encouraged to bring cell phones for use during travel times only. Phones will be checked in upon arrival to camp, then charged and given out at departure from camp.




Can I send my child email?


Yes, through the camp office, by sending your email to jess@camphawkeye.com. Otherwise, we rcommend that you stick to letters and cards and scheduled phone calls.





 

CAMP LIFE

Is Hawkeye open for Summer 2021?


YES. We will have camp in summer 2021. Currently, we plan on a full slate of camper, CiT, and JC sessions. Hawkeye leadership has been working on planning and creating necessary accommodations for a safe and fun summer in a world where COVID-19 remains a worry. With the help and buy-in of staff, families and campers we can run our program safely.




What is camp doing to prepare for the 2021 session?


Our leadership team is currently working on our reopening plan. COVID-19 guidelines as provided by the CDC, State of NH, and American Camp Association are informing modifications throughout both physical campus and program. Some information we can share with you currently is:

  • Modification of cabin group limits – cabins will be limited to eight (8) campers and two (2) staff
  • Opening of two (2) additional cabins in each cabin area
  • Maximizing ventilation in cabins
  • Modification of two-week session offerings limited to Sessions I & III in order to limit transitions in and out of the “camp bubble”
  • Adapting our dining hall and food service processes
  • Adaptation of Health Center check-in and clinic processes, as well as, addition of daily temperature and symptom check of every community member
  • Reorganization and upgrade of the physical space of the Health Center and designation of two additional buildings to be used as isolation areas
  • Modifying our drop-off and pick-up procedures
  • Redesigning camp/group gatherings
  • Restructuring programming
There are multiple sources of information, guidance, regulation and COVID data that are informing our process. These include, but are not limited to:




What is the cancellation policy for the 2021 season?


Our CANCELLATION POLICY has been updated to reflect current realities.

  • All cancellations must be in writing and submitted to jess@camphawkeye.com. If you feel unable to attend camp we ask that you observe the dates listed below as part of your decision-making process.
  • Before January 1st, 100% of tuition is refundable, including non-refundable deposit.
  • After January 1st, deposit is non-refundable.
  • After April 1st, 50% of tuition is non-refundable.
  • After June 1st 100% of tuition is non-refundable
  • If Hawkeye does not run in summer 2021 options for allocation or refunds of tuition paid will be the same as in 2020. Families may:
    • Choose to gift tuition paid to Camp Hawkeye
    • Choose to transfer tuition paid to a camp session in 2022
    • Choose to refund tuition paid




Did Camp Hawkeye issue refunds for summer 2020?


Yes. We offered the options listed previously and accepted generous gifts to help with ongoing operations from some families, rolled over camper tuition for other families, and refunded partial or full tuition paid for remaining families.




How can I help?


Thank you for asking about how you can support the Hawkeye community. We acknowledge that our return in 2021 will require us to adapt. This means additional program costs & materials as well as physical infrastructure work on campus. If you would like to support our efforts through a gift, please send a check directly to our Winter Office. Thank you so much!




What will happen to participants who missed their CiT and/or JC session in 2020?


We are committed to providing opportunities (for all those participants that missed out on their program last summer) in that same program in 2021. For example, those that would have been CiT’s in 2020 will be able to do so in 2021. Some of those participants could then move on through the JC experience in the second half of 2021, keeping them on track for Staff Eligibility in 2022. Others will be able to return for their JC experience in 2022, with staff eligibility in 2023.

Helpful Links:

CiTs & JCs page




What will camp look like in 2021?


Camp will look both different and the same in 2021. We are planning our program based on requirements and guidelines which will likely continue to evolve and change as the COVID situation evolves and changes. As regulatory and public health information changes, so will our program, personnel and site accommodations.

With limited group sizes and additional cabins utilized, the program will run with as many as ten (10) cabin groups up from six (6) in 2019 (the camp did not operate in 2020). Cabins will be treated as independent cohorts for the first two weeks of both the first and second half of the summer. Additionally:

  • Staff Training will be expanded to a full 14 days to accommodate on site quarantine in advance of camper and CiT arrival
  • When not in cabin cohorts or when social distance is not possible everyone in camp will be wearing masks
  • Socially distanced cohort dining
  • Adjustments to All-Camp special activities
  • Adjustments to regular program activities
  • Limited off-site trip offerings
  • Adjusted arrival and departure procedures including 1 adult/1 camper limit
We will continue to update information as we have it and if you or your camper have any questions about specific things and how they may look different this summer, please reach out to Jess directly and we will share what we know at that time. We appreciate everyone's understanding and flexibility surrounding these necessary adjustments.





 

ALL THE REST

How do kids get to camp?


The 2021 Answer: We are still in the process of working with the State of NH to determine what protocols will be required for camp transportation this year. Rest assured that we will update you on all the available options once confirmed. Usually: Most Hawkeye campers drive to camp with their families. Families not within driving distance can take advantage of camp transportation. We offer transportation from Boston Logan Airport, Boston South Station, Manchester Airport (NH), and Concord (NH) bus station for an extra fee. Availability is limited and assignments are first-come-first-served. You will receive detailed travel-to-camp information in the Spring with your getting ready for camp materials.




What if my child misses home?


You can expect your camper to miss home. That's a normal part of being away whether at camp or vacation. For most campers (and staff too), missing home is a minor part of their experience and is associated with early participation anxieties. Will I make friends? Will I be good at it? What's coming next? As the uncertainties of the new experience are made familiar everyone relaxes into a feeling of comfort. Missing home can be compounded by a parent's anxiety or things going on at home during a child's time at camp. Let Jess know how things are and what might be on your child's mind before and when they come to camp. We treat missing home like any other challenge: naming the issue, coming up with a plan together, and committing to solving it together.




Does Camp Hawkeye have a religious affiliation?


No. Camp Hawkeye has no specific or general religious affiliation. We recruit campers and staff from myriad backgrounds and faiths and strive for shared acceptance and understanding. Hawkeye does not offer religious services of any kind nor do we provide transportation off-camp for observance. We do accommodate individual needs on-site, like specific time or space for personal prayer. Please connect with Jess ahead of your camper's arrival if there is anything we can do to help.




Can I visit my child at camp?


The 2021 Answer: Unfortunately, not this year. Due to COVID protocols, our campus will not be open to visitors. Usually: Yes, of course. We'd love for you to come and be a part of your child's experience. Hawkeye has specific visiting days every other Saturday, however we know everyone has their own plans for the summer and yours might not align with those Saturdays. Let us know if another day works and we are happy to have you come by on a random Tuesday, or Friday night. Don't come Thursday evening. It's Capture the Flag and your camper will not be pleased to miss it, no matter how much they miss you. :)




What if my child forgets to bring something important?


No problem! There’s a great support and care structure in place to notice, check in and follow up on even the smallest things. Your child will have two staff living with the cabin group taking care of health and well-being of the campers in the bunk. Batteries, socks, toothbrushes and other small personal items, we’ll take care of directly. If it's something larger or personalized, like special art supplies, cleats, or a favorite stuffy we’ll follow up with you personally. Especially when children are away from home for the first time, they may be reluctant or unaware that they can ask for help from staff. So, as part of getting them ready for camp, we recommend that you specifically discuss with your child that it is absolutely OK to rely on staff to help them while you're not there - whether it's a health need or a favorite blanket that got accidentally left home.





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About Camp Life at Hawkeye
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PHONE  781-315-1297   

FAX       866-615-1769

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ARDEN, DE 19810

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